Personal Information Protection Policy

Shobi Printing Co., Ltd. recognizes that protecting people’s personal information—including their national identification number or other identifying information (hereafter, “personal information”)—is the basis of our ongoing publishing business and related operations as well as an important social responsibility, so we will continue to make every effort to handle personal information appropriately in our business operations. For details, please refer to Handling of Personal Information.

  1. 1 Appropriate collection
    We will collect personal information only through appropriate means and will inform you of the purposes for which that information is used.
  2. 2 Use of personal information
    We have set up measures to handle personal information within the scope necessary to achieve our usage purposes and will not use it for any other purpose beyond that scope. If it is necessary to use personal information beyond that scope, we will communicate that purpose in advance to the person in question and get their prior consent.
  3. 3 Distribution of personal information
    We will not provide personal information to a third party unless we have the consent of the individual in question or are required to do so by law. However, there are times when we outsource services that involve the consignment of personal information. In such cases, we set up a personal information protection contract with the contractor, and manage and supervise the handling of the information to ensure it is done properly.
  4. 4 Security measures
    We have set up security measures to ensure the safe handling of personal information in our custody, and we strive to prevent its leakage, loss, alteration, etc.; we will also take corrective measures as necessary.
  5. 5 Legal compliance
    We comply with the Act on the Protection of Personal Information, the My Number Act and other applicable laws, regulations, guidelines and norms set forth by the government. This policy and our internal rules will be maintained as we work to ensure that they are properly implemented.
  6. 6 Ongoing improvements
    We will constantly review our system for handling personal information and work to make improvements to respond to changes in our business activities and changes in the surrounding social milieu that may include changes in laws and regulations and advances in information technology.
  7. 7 Response to complaints, consultation, disclosure, etc.
    We will do our best to respond promptly and in good faith to any complaint or consultation regarding personal information, as well as to any questions or inquiries regarding notification of usage purpose, disclosure, correction, suspension of use, etc. Please contact our office listed below.
Inquiries regarding personal information
General Affairs Department, Head Office, Shobi Printing Co., Ltd. Tel: +81-3-3812-5201

Purposes for Use of Personal Information

We handle personal information entrusted to us by suppliers for the following business purposes.

1 Printing To print lists of names or postcards from the personal information entrusted to us
2 Mailing pamphlets To print personal information on a label or mount for mailing pamphlets, etc.
3 Data collection Data entry, collation and analysis of questionnaires, etc.
4 Member data registration Member data registration, deletion and updating
5 Personal information of shareholders Exercise of rights and performance of obligations pursuant to the Companies Act
To grant various benefits and carry out measures for our shareholders
Shareholder management
6 Other Operations related to printing, processing and sending out personal information

We may use personal information that we have acquired independently to improve our products and services.

Handling of Personal Information

We publicly commit to handling your personal information properly in accordance with our Personal Information Protection Policy. Please understand and agree to the following before using our services and before providing your personal information.

  1. 1 When collecting your personal information, we will do so only within the scope required after informing you of the purpose for collecting it and how to contact us about it.
  2. 2 We will only use your personal information within the scope of the purpose for its collection, manage it in an appropriate manner, and will not disclose or provide it to third parties without your consent, barring exceptional circumstances. However, we may disclose your personal information in the following case: when disclosure is sought and required by law.
  3. 3 We have measures in place to maintain your personal information in an accurate and up-to-date form, and to prevent unauthorized access to it, its loss, destruction, falsification or leakage.
  4. 4 When outsourcing the processing of personal information to an external contractor, we contractually obligate the contractor not to leak or reappropriate that information; we also carry out appropriate management.
  5. 5 Personal information entrusted to us by a contractor is strictly controlled and used only within the scope of the contract.
  6. 6 If you wish to confirm or correct your personal information, or have us disclose it to you, please contact one of our company’s offices, and we will respond as swiftly as possible. (Disclosure request)
  7. 7 We collect and use your personal information only to provide you with the services you request and within the appropriate scope of our business. (If the purpose for its use is clearly stated for each service, the information will be used in accordance with that purpose.) For example, when you ask a question, request materials or something else, answer a questionnaire, or participate in a campaign, you are consigning your personal information to us. We may use the information to give you a response, contact you, or send you a gift, or collate and use it as data that does not identify you personally in our business activities, but we will not disclose or provide your personal information to a third party without your consent.
  8. 8 In some cases we may entrust your personal information to a business contractor within the scope of legitimate usage purposes.
  9. 9 Our company website collects information using Google’s access analysis tool Google Analytics in order to understand how people use our website so that we can improve our service. Google Analytics uses cookies to collect information. The data collected by Google Analytics is managed according to Google’s privacy policy. You can block this collection by disabling cookies.
  10. 10 We use marketing automation (MA) tools to collect user information to better understand how people use our website, as well as to improve our services and provide information about our services. MA tools may associate collected action history with personal information.
Inquiries regarding personal information
General Affairs Department, Head Office, Shobi Printing Co., Ltd. Aqua Hakusan Bldg. 5F, 1-13-7 Hakusan, Bunkyo-ku, Tokyo 113-0001, Japan
Tel: +81-3-3812-5201 FAX: +81-3-3816-1561
E-mail：

Personal Information Subject to Disclosure

  1. 1 Name or appellation of business operator
    Shobi Printing Co., Ltd.
  2. 2 Name of personal information privacy manager (or representative) or official title, department and contact information
    General Manager, General Affairs Department, Head Office, Shobi Printing Co., Ltd.
    Tel: +81-3-3812-5201
  3. 3 Purpose of use for all personal information subject to disclosure
    Our purpose of use for all personal information subject to disclosure are as follows:
    • Personal information of customers
      The personal information we retain is used only in our business activities.
    • Personal information for outsourcing services
      When we outsource work to a contractor, personal information will be used only as required for the outsourcing work.
    • Personal information pertaining to recruitment activities
      The personal information of applicants for jobs with us will be used only for the purpose of employment screening.

    The following items are not treated as personal information subject to disclosure.

    • When notifying the person of the purpose of use or publicly announcing the purpose of use creates a risk of harm to the life, body, property, or other rights or interests of the person or a third party
    • When notifying the person concerned of the purpose of use or publicly announcing the purpose of use creates a risk of harm to the rights or legitimate interests of the business concerned
    • When a national agency or local public body requires us to cooperate with the execution of its legally prescribed duties, and notifying the person of the purpose of use or publicly announcing it can potentially impede the execution of such duties
  4. 4 Contact for complaints regarding handling of personal information subject to disclosure, requests for disclosure, etc.
    General Affairs Department, Head Office, Shobi Printing Co., Ltd.
    Aqua Hakusan Bldg. 5F, 1-13-7 Hakusan, Bunkyo-ku, Tokyo 113-0001, Japan
    Tel: +81-3-3812-5201
    Hours: 9:00 a.m. to 5:00 p.m. weekdays
    E-mail:
  5. 5 Registration with an authorized personal information protection organization
    Our company is registered with an authorized personal information protection organization in accordance with Article 37, Paragraph 1 of the Act on the Protection of Personal Information.
Authorized personal information protection organization
The Tokyo Graphic Services Industry Association
For complaint resolution: Personal Information Consultation Desk, The Tokyo Graphic Services Industry Association
Address: Nikkei Bldg. 7F, 7-16 Kodenma-cho, Nihonbashi, Chuo-ku, Tokyo 103-0001, Japan
Tel: +81-3-3667-3771

Procedures for Disclosure of Personal Information

We will respond to requests for retained personal information if the individual making the request is the person to whom the information belongs.

1 Requests from an individual regarding their own personal information
1）Request for disclosure

When we receive a request for the disclosure of retained personal data of an individual, for example, we will respond promptly to the request after confirming it is the said individual making the request using prescribed procedures, except in the following cases—(1) through (5).

  1. (1) If responding would create a risk of harm to the life, body, property, or other rights or interests of the person or a third party
  2. (2) If responding would create a risk of significant hindrance to the proper execution of our business operations
  3. (3) If responding would violate other laws or regulations
  4. (4) If other disclosure procedures are stipulated by other laws or regulations
  5. (5) If it is not possible to confirm that it is the said individual making the request
2）Requests for notification of purpose of use

When we receive any of the following requests regarding the retained personal information of an individual from said individual, we will respond promptly to the request after confirming the individual’s identity using prescribed procedures.

  • Notification of purpose of use
  • Disclosure
  • Correction/addition/deletion
  • Suspension of use/deletion of all data
  • Cessation of provision to third parties

Please note that it may not be possible to comply with a request in some cases.

2 How to make a request
1）Request for disclosure

We accept requests in person or by postal mail as specified below. We will respond to the request after confirming that the request is being made by the person to whom the personal information applies. (Postage costs will be borne by that individual.)

Please fill out the required items on the Application for Disclosure (Note 1) according to the details of the request in 1 above; attach the prescribed Identification Document (Note 2); enclose return postage (please enclose 500 yen in stamps to cover the cost of postage, etc., as we will reply to your request by registered mail); and send the form to the address listed below for where to send the application form.

Note 1: To get the Application for Disclosure form, please contact the department listed in the section below 4 on where to send the application form. Note 2: The possible types of Identification Document are listed below.

The Identification Document sent to us will be returned along with the written response.

When request is made by the principal

A copy of any of the official documents below

When request is made by a proxy

Letter of proxy

A copy of any of the official documents below for both the principal and the proxy

  • Official document
  • Passport
  • Driver’s license (both sides if address has been changed)
  • Basic Resident Registration Card
  • Abstract of family register (only required information such as address and name)
  • Copy of residence certificate (only required information such as address and name)
  • Pension book
3 Response to request

We will send a written response by simplified registered mail to the address indicated on the Identification Document (copy of official document).

4 Where to send the application form

General Affairs Department, Head Office, Shobi Printing Co., Ltd.
Aqua Hakusan Bldg. 5F, 1-13-7 Hakusan, Bunkyo-ku, Tokyo 113-0001, Japan